Methodology of Formation of Business Activity Rating of Infrastructure Organizations Supporting Small and Medium-Sized Enterprises at the Municipal Level
https://doi.org/10.22394/1726-1139-2021-4-97-97-104
Abstract
The article is devoted to the presentation of the methodology for rating the business activity of organizations of the infrastructure to support small and medium-sized businesses at the municipal level. The article describes a method for forming a rating and calculating an integral indicator of the effectiveness of these organizations, based on taking into account objective and subjective factors. Criteria for the objective part of the assessment are formulated based on the analysis of the legal framework governing the activities of support infrastructure or- ganizations, and a method for determining their “weights” is proposed based on one of the elements of T. Saati’s hierarchy analysis method. The article describes a method of forming the subjective part of the assessment based on the opinion of the consumer. The result of the implementation of the proposed methodology can be an increase in the efficiency of activities and the quality of services provided by these organizations.
About the Author
M. O. Demidov
North-West Institute of Management, Branch of RANEPA
Russian Federation
Russian Federation
Mikhail O. Demidov, Project director, Center for Applied Research and Development, Researcher of Research Laboratory for Strategy, Territorial Development and Quality of Life; Postgraduate Student of Saint-Petersburg State University
St. Petersburg
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Review
For citations:
Demidov M.O. Methodology of Formation of Business Activity Rating of Infrastructure Organizations Supporting Small and Medium-Sized Enterprises at the Municipal Level. Administrative Consulting. 2021;(4):97-104. (In Russ.) https://doi.org/10.22394/1726-1139-2021-4-97-97-104
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