Assessing the Impact of RPA on the Modern Economic System
https://doi.org/10.22394/1726-1139-2022-2-63-69
Abstract
The study examines the iss ues of assessing the impact of the technology of robotization and automation of business processes on the modern economic system and on enterprises in the field of high information technologies. The hypothesis is put forward, according to which the introduction of RPA technologies can significantly reduce the costs of companies for the organization and implementation of manual labor by delegating such labor to the described technologies. The relevance of the research is due to the growing influence of RPA technologies on the business processes of companies, the structure of their costs and revenues, as well as the outstanding financial results of companies that have implemented business process automation technologies. The purpose of the study is to evaluate the effectiveness and expediency of the use of robotization of business processes by domestic companies. During the analytical activity, a strong relationship was revealed between the growth of the RPA technology market and the dynamics of the financial assessment of companies related to the field of business process automation. A sociological survey was also conducted, the purpose of which was to find out the level of popularity of RPA among people, their opinions about automation technologies, confidence in such services and the desire to use the technologies under study in their own lives. The research uses general scientific methods: analysis, synthesis, sociological survey, correlation analysis, as well as a systematic approach. As a result of the study, the hypothesis was confirmed, proving that modern companies should implement RPA technologies in order to withstand competition by reducing costs. The sociological survey showed that the vast majority of respondents are familiar with RPA technologies and trust them to a certain extent. A large percentage of respondents stated their readiness to use automation, which gives companies access to new horizons of opportunities due to the likely increase in people’s confidence in automation tools. Recommendations were given to domestic companies on the introduction of robotics into the business structure and the prospects for improving labor productivity at all levels of the company were described. The above measures may also be the result of changes in the company’s recruitment policy and the system of training and introduction of new personnel.
About the Authors
A. I. SosniloRussian Federation
Andrei i. Sosnilo, Associate Professor of the Department of Intercultural Communications and General Humanitarian Sciences of the St. Petersburg Branch of the Financial University under the Government of the Russian Federation; Associate Professor of the Faculty of Technological Management and Innovation of the ITMO University, PhD in History
St. Petersburg
R. S. Solovev
Russian Federation
Roman S. Solovev, Assistant of the Department of Intercultural Communications and General Humanitarian Sciences
St. Petersburg
References
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2. Belomyttsev I. O. Robotic Process Automation (RPA) // Innovative Science [Innovatsionnaya nauka]. 2019. N 1. P. 17–19.
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Review
For citations:
Sosnilo A.I., Solovev R.S. Assessing the Impact of RPA on the Modern Economic System. Administrative Consulting. 2022;(2):63-69. (In Russ.) https://doi.org/10.22394/1726-1139-2022-2-63-69