A Process Approach to Digital Value Supply Chain Management
https://doi.org/10.22394/1726-1139-2025-2-75-92
EDN: IVNFJM
Abstract
The purpose of this article is to clarify and supplement the process approach to value supply chain management, focusing on creating digital twins, simulations, and developing management decisions with minimal losses.
To achieve this purpose, terminological analysis, descriptive and facet methods of qualitative research were used. These methods allow us to form identification series, create standards (virtual copies) of management objects, develop and study binary matrices that form the basis of a digital twin for value supply chain management.
The following results are obtained in the article: options for the interaction between non-physical (virtual) and physical (real) objects in value supply chain management are justified; the essence and content of the process approach to management are clarified and supplemented; components and processes for creating and using a digital twin for value supply chain management are defined; and functions of owners of processes using this digital twin are described.
The originality of the research lies in the use of identification series to measure and digitize non-physical objects in value supply chain management, in order to develop effective management decisions using a digital twin aggregate containing the following blocks: consumer value, management system, chain in statics, chain in dynamics, environmental factors, management decision, and organizational management structure
About the Authors
A. P. Tyapukhin
Orenburg Branch of the Russian Presidential Academy of National Economy and Public Administration
Russian Federation
Russian Federation
Alexey P. Tyapukhin, Doctor of Economics, Professor, Professor of the Department of Digital Economics and Logistics
Orenburg
D. A. Starkov
PJSC Gidropress
Russian Federation
Russian Federation
Dmitry A. Starkov, Candidate of Economic Sciences, Director of Development
Orenburg
References
1. Tyapukhin A. P. A process approach to enterprise and supply chain management // Ma-nagement in Russia and abroad [Menedzhment v Rossii i za rubezhom]. 2022. N 5. Р. 76– 85. (In Russ.)
2. Ageron B., Bentahar O., Gunasekaran A. Digital supply chain: challenges and future directions // Supply Chain Forum: An International Journal. 2020. Vol. 21. N 3. P. 133–138.
3. Agnihotri R., Kalra A., Chen H., Daugherty P. J. Utilizing social media in a supply chain B2B setting: a knowledge perspective // Journal of Business Logistics. 2022. Vol. 43, N 2. P. 189–208.
4. Ardolino M., Rapaccini M., Saccani N., Gaiardelli P., Crespi G., Ruggeri C. The role of digital technologies for the service transformation of industrial companies // International Journal of Production Research. 2018. Vol. 56, N 6. P. 2116–2132.
5. Bailey K. D. Typologies and taxonomies: An introduction to classification techniques. London: Sage Publications, Inc., 1994.
6. Bao J., Guo D., Li J., Zhang J. The modelling and operations for the digital twin in the context of manufacturing // Enterprise Information Systems. 2019. Vol. 13, N 4. P. 534–556.
7. Blackhurst J., Cantor D., O’Donnell M. Sustainable Supply Chains: A Guide for Small to Medium-sized Manufacturers [Electronic resource]. Iowa: Iowa State University. URL: https://www.hbs.edu/faculty/conferences/2015-strategy-research/Documents/Sustainable%20Supply%20Chains. pdf (accessed: 13.10.2024).
8. Breque M., De Nul L., Petridis A. Industry 5.0 Towards a sustainable, human centric and re-silient European industry: policy brief. European Commission. Directorate-General for Research and Innovation. 2021. URL: https://op.europa.eu/flexpaper/common/view.jsp?doc=468a892a5097-11eb-b59f-01aa75ed71a1.en.PDF.pdf (accessed: 13.10.2024).
9. Business Process Management BPM Common Body of Knowledge (BPM CBOK). Version 2.0. Chicago, IL: Association of Business Process Management Professionals, 2009.
10. Cammarano A., Michelino F., Caputo M. Extracting firms’ R&D processes from patent data to study inbound and coupled open innovation // Creativity and Innovation Management. 2022. Vol. 31, N 2. P. 322–339.
11. Chang J. F. Business process management systems. New York: Taylor and Francis Group, 2006.
12. Christopher M. Logistics & Supply Chain Management. Harlow, Edinburgh: Pearson Education Limited, 2011.
13. Cooper M. C., Lambert D. M., Pagh J. D. Supply Chain Management: More Than a New Name for Logistics // International Journal of Logistics Management. 1997. Vol. 8, N 1. P. 1–14.
14. Coyle J. J., Langley C. J., Novack R. A., Gibson B. J. Supply Chain Management: A Logistics Perspective. Mason, OH: South-Western Cengage Learning, 2013.
15. Croxton K. L. The Order Fulfillment Process // The International Journal of Logistics Management. 2003. Vol. 14, N 1. P. 19–32.
16. CSCMP Supply Chain Management Definitions and Glossary [Electronic resource]. URL: https://cscmp.org/CSCMP/Academia/SCM_Definitions_and_Glossary_of_Terms/CSCMP/Educate/SCM_Definitions_and_Glossary_of_Terms.aspx?hkey=60879588-f65f-4ab5-8c4b-6878815ef921 (accessed: 13.10.2024).
17. Deming W. E. The New Economics. Cambridge, MA: MIT Press, 1993.
18. Dumas M., La Rosa M., Mendling J., Reijers H. A. Fundamentals of Business Process Management. Springer-Verlag Berlin Heidelberg, 2013.
19. Fawcett S. E., Magnan G. M., McCarter M. W. Benefits, barriers, and bridges to effective supply chain management // Supply Chain Management. 2008. Vol. 13, N 1. P. 35–48.
20. Fayol H. General and Industrial Management. Paris: Institute of Electrical and Electronics Engineering, 1916.
21. Goldsby T., Martichenko R. Lean six sigma Logistics. Strategic Development to Operational Success. U. S. A: J. Ross Publishing, Inc., 2005.
22. Grieves M., Vickers J. Digital Twin: Mitigating Unpredictable, Undesirable Emergent Behavior in Complex Systems // Transdisciplinary Perspectives on Complex Systems: New Findings and Approaches. Springer: Cham, 2017. P. 85–113.
23. Grinde B. The Evolution of Human Social Behavior // Encyclopedia. 2024. N 4. P. 430–443.
24. Gullik L. Saturday afternoon session // Minutes of the Proceedings of the Conference on Training for the Public Service. Chicago, IL: Public Administration Clearing House 1935.
25. Harrington H. Business Process Improvement — The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness. New York: McGraw-Hill, 1991.
26. ISO 9000 Introduction and Support Package: Guidance on the Concept and Use of the Process Approach for management systems [Electronic resource]. URL: https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/04_concept_and_use_of_the_process_approach_for_management_systems.pdf (accessed: 13.10.2024).
27. Jeston J. Business process management practical guidelines to successful implementations. Abingdon: Routledge, 2018.
28. Kritzinger W., Karner M., Traar G., Henjes J., Sihn W. Digital Twin in manufacturing: A categorical literature review and classification // IFAC-PapersOnLine, 2018. Vol. 51. P. 1016–1022.
29. Langley A., Tsoukas H. The Sage handbook of process organization studies. London: SAGE Publications, 2016.
30. Marshall C., Rossman G. B. Designing qualitative research. Thousand Oaks, CA: Sage, 2016.
31. Mertens D. M. Research and evaluation in education and psychology: Integrating diversity with quantitative, qualitative, and mixed methods. Thousand Oaks, CA: Sage. 2010.
32. Moeuf A., Pellerin R., Lamouri S., Tamayo-Giraldo S., Barbaray R. The industrial management of SMEs in the era of Industry 4.0 // International Journal of Production Research. 2018. Vol. 56, N 3. P. 1118–1136.
33. Nieuwenhuis P., Touboulic A., Matthews L. Is Sustainable Supply Chain Management Sustainable? [Electronic resource]. URL: https://www.researchgate.net/publication/333305461_Is_Sustainable_Supply_Chain_Management_Sustainable/link/5cf4cd09a6fdcc8475002661/download (accessed: 13.10.2024).
34. Oliver R. K., Weber M. D. Supply-chain management: Logistics catches up with a strategy // Logistics: The strategic issues. London: Chapman & Hall, 1982. P. 63–75.
35. Ongena G., Ravesteyn P. Business process management maturity and performance. A multi group analysis of sectors and organization sizes // Business Process Management Journal. 2019. Vol. 26, N 1. P. 132–149.
36. Porter M. E. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: The Free Press, 1985.
37. Potra S., Izvercian M. Customer Value Placed under Scrutiny: New Perspectives for an Integrative Co-creation Approach // Proceedings of the 10th European Conference on Innovation and Entrepreneruship. Italy: Genova, 2015. P. 555–560.
38. Robbins S. P., Coulter M. Management and Organization Behavior. New Jersey: Prentice Hall Inc., 2012.
39. Rogers A. T. Human Behavior in the Social Environment Perspectives on Development and the Life Course. New York: Routledge, 2019.
40. Rosemann M., Brocke J. V. Handbook on business process management 1: introduction, methods, and information systems. Berlin: Springer, 2015.
41. Singh M., Fuenmayor E., Hinchy E. P., Qiao Y., Murray N., Devine D. Digital Twin: Origin to Future // Applied System Innovation. 2021. N 4. P. 36.
42. Stock J., Boyer S. Developing a consensus definition of supply chain management: A qualitative study // International Journal of Physical Distribution & Logistics Management. 2009. Vol. 39. N 8. P. 690–711.
43. Supply. Cambridge Dictionary. [Electronic resource] URL: https://dictionary.cambridge.org/dictionary/english/supply (accessed: 13.10.2024).
44. Trkman P., Štemberger M. I., Jaklič J., Groznik A. Process approach to supply chain integration // Supply Chain Management: An International Journal. 2007. Vol. 12, N. 2. P. 116–128.
45. Tyapukhin A. P. Structure of the Chain Management Conсept // International Journal of Scientific & Engineering Research. 2021. Vol. 12. Iss. 4. P. 260–271.
46. Tyapukhin A. P., Yumatov A. S., Vidishcheva R. S. Theoretical prerequisites for creating a Digital Twin Prototype of value chain reliability management // Digital Transformation in Industry: Sustainability in Uncertain Dynamics. Lecture Notes in Information Systems and Organisation. Springer: Cham, 2023. Vol. 61. P. 207–218.
47. Vargo S. L., Lusch R. F. Service-dominant logic: Continuing the evolution // Journal of the Academy of Marketing Science. 2008. Vol. 36, N 1. P. 1–10.
48. Wisner J., Tan K. C., Leong G. K. Principles of Supply Chain Management: A Balanced Approach. Mason: South-Western Cengage Learning, 2012.
49. World Commission on Environment and Development. Our Common Future. New York: Oxford University Press, 1987.
50. Zhang J., Brintrup A., Calinescu A., Kosasih E., Sharma A. Supply Chain Digital Twin Framework Design: An Approach of Supply Chain Operations Reference Model and System of Systems: preprint, 2021. [Electronic resource] URL: https://arxiv.org/ftp/arxiv/papers/2107/2107.09485.pdf (accessed: 13.10.2024).
Review
For citations:
Tyapukhin A.P., Starkov D.A. A Process Approach to Digital Value Supply Chain Management. Administrative Consulting. 2025;(2):75-92. (In Russ.) https://doi.org/10.22394/1726-1139-2025-2-75-92. EDN: IVNFJM
Views:
75
Email this article 