For citations:
Krylov P.A., Chirkovskaia D.A. Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg. Administrative Consulting. 2016;(5):157-163. (In Russ.)
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199178, Russia, Saint-Petersburg, Sredniy prospect, Vasilyevsky Island, 57/43
Russian Presidential Academy of National Economy and Public Administration.
North-West Institute of Management. Publishing Centre.
tel.: +7 (812) 335-42-10
e-mail: ph-sziu@ranepa.ru
