Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg
Abstract
About the Authors
Pavel Alekseevich KrylovRussian Federation
Daria Aleksandrovna Chirkovskaia
Russian Federation
References
1. Talapina E.V. State management in the information society (legal aspect) [Gosudarstvennoe upravlenie v informatsionnom obshchestve (pravovoi aspekt)]. M. : Publishing House “Jurisprudence” [ID «Yurisprudentsiya»], 2015. 192 p. (rus)
2. Document Management. Terms and definitions: dictionary [Upravlenie dokumentami. Terminy i opredeleniya : slovar’] / [M. Larin et al.]. Feder. Arch. agency, Feder. budgetary institution «All-Russian Scientific Research Institute of Documentation and Archival Matter» [Feder. arkh. agentstvo, Feder. byudzhetnoe uchrezhdenie “Vseros. nauch.-issled. in-t dokumentovedeniya i arkh. dela”]. M. : VNIIDAD, 2013. 116 p. (rus)
Review
For citations:
Krylov P.A., Chirkovskaia D.A. Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg. Administrative Consulting. 2016;(5):157-163. (In Russ.)