Problems of Determination of the Real Value of Information System in the Social Sphere

Abstract

The article deals with a pricing problem for information products for the social sphere, being developed for the metropolis. It reviews the question of evaluation of labor costs for the development and implementation such information systems, taking into account particularity of their creation and use. Author proposed an approach to the definition of information product price, based on the contract price for elaboration or supply of information system. The idea of the approach consists in take into account three parties of the process of implementation of information systems: developer (supplier), customer and consumer, rather than two parties as is customary - developer and customer. Extension of the standard scheme “customer-developer” caused by the fact that state contracts specific to the development of information systems for the social sphere, the customer and the customer information system are often different. This fact leads to a significant complication of the process of determining the agreed price of the product, because in addition to the desires of the customer and the developer requires consideration of consumer satisfaction with the product. Tripartite approach to determining the value of an information product allows us to consider the price of information system in terms of cost, market valuation, as well as in terms of customer value.